Teams & Conditions
The Website is operated by i-Way Co., Ltd (“i-Way”, “we“, “us“, “our” as used in these Terms and Conditions), a company incorporated and existing under the laws of Hong Kong whose registered office is at Unit 301, 3/F, 29 Austin Road, Kowloon, Hong Kong.
Below are the terms and conditions (“T&Cs”) on which we supply products to you. These T&Cs apply to all users of Pierre Cardin Writing Instruments Hong Kong website accessible at www.pierrecardin.hk (the “Website“).
We reserve the right to make changes to these T&Cs from time to time without providing any prior notification. The amended T&Cs are effective from the date they are published on the Website. Your continued access and use of our site and our services shall represent your unconditional acceptance of the latest version of the T&Cs.
Any and all intellectual property rights (including, but not limited to, any trademarks, trade names, domain names, images, pictures, documents, rights in designs, rights in computer software and databases), in each case whether registered or unregistered, subsisting in the Website belong to us or have been lawfully licensed to us for use on the Website. Unless authorized by us, you are strictly prohibited to upload, post, publish, reproduce, transmit or distribute in any way any component of the Website itself or create derivative works with respect thereto, as the Website is copyrighted under applicable laws.
CONTENTS AND HYPERLINKS
The Website may contain hyperlinks to third party websites, and those websites are the sole responsibility of such independent third parties, and use thereof is solely at your own risk. We have no control over the content or policies of such third party websites, and are not responsible for (and under no circumstances shall be liable for) the contents, accuracy or reliability of any websites hyperlinked to the Website. Those who choose to access information from the Website (including any information obtained through any hyperlink) are solely responsible for the compliance of such information with any applicable law.
In any event, we do not warrant that the contents of the Website are appropriate or lawful in countries or regions outside Hong Kong. If such contents are deemed unlawful or illegal in some countries, please do not access the Website. If you choose to access it regardless, we hereby inform you that your use of services provided by us shall be your exclusive and personal responsibility.
You are required to register with us when you use the services or place an order. By registering you are making a statement, upon which we are entitled to rely, that you are aged 18 years or above and capable of forming a legally binding contract.
In consideration of your use of our services, you agree to provide true, accurate, current and complete information about yourself when filling out our registration form, and maintain and promptly update your registration information to keep it true, accurate, current and complete. You are also responsible for maintaining the confidentiality of your account name and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You should contact us immediately if you have any reason to believe that your password has become known to anyone else or if the password is being used in an unauthorized manner. You may not assign or otherwise transfer your account to any other person or entity.
If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your registration.
You represent and warrant that you place orders on the Website is for your own private use only and not for re-sale or leasing purposes. To the extent that we make our products available to you at a discount to our normal listed prices, you acknowledge (a) that such discounted prices are offered solely in reliance upon your representation and warranty set out above; and (b) that a breach of such undertaking by you will result in loss and damage to us including, without limitation, loss of business and profits, which you accept would be direct and foreseeable losses arising from any breach of such undertaking). Accordingly, in the event that you re-sell or on-lease the products (or any part of them) to any third party then (i) we may terminate this contract forthwith; and (ii) upon our demand, you shall pay to us, as and by way of liquidated damages for such breach, a sum equal to the difference in the price paid by you for the relevant products under our contract and the price on our then current list price for such products. You acknowledge and agree that such liquidated damages represent a pre-estimate of the loss and damage which we are likely to suffer as a result of such breach.
We reserve the right at our sole discretion to deny user access to the Website or any part of the Website without notice and to decline to provide our services to any user that is in breach of these T&Cs.
Once you have placed an order request through the Website, we will confirm our acceptance of your order request by returning an email to you. We reserve our right not to accept or cancel an order for any reasons at our sole discretion, including without limitation:
– no sufficient stock to deliver the product you have ordered;
– no delivery can be arranged for your area;
– any identification of error in the price or description of the product; or
– any uncontrollable factor(s) to meet the requested delivery date.
We will inform you by email and you will not be charged.
The images of the products on the Website are for illustrative purposes only, and we cannot guarantee that the colour of the image accurately reflects the colour of the products. We have the right to make changes to the products available on the Website.
Under normal circumstances, your order will be shipped within 7 days upon confirmation of your order.
Whenever our supply of products is delayed by an event outside our control (for example, weather conditions that hinder product delivery), we will contact you soonest possible. We will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any product(s) you have paid for but not received.
If, despite our (or our delivery partner’s) reasonable efforts, we are unable to contact you for delivery or if, after a failed delivery to you, you do not re-arrange delivery or collect from a delivery depot we may terminate our contract with you. A product ordered from us will be your responsibility from the time we deliver the product to the address provided by you. If you would like to reschedule your delivery date, please contact us at least 3 business days in advance for any delivery reschedule. You may not change the delivery address or time on the date of delivery.
We will contact you in advance to inform you of the suspension or ending your order request, and you may contact us to end the order request for a product if we suspend it, and we will refund any sum(s) you have paid in advance for the product.
EXCHANGE OF PRODUCT
The product must be in original packaging and sellable condition. You have 7 days to exchange after the day you receive the product, agree and accept that merchandise is acceptable for exchange subject to stocks availability. We shall have the final decision in case of any dispute as to the condition of the products.
You do not have a right to exchange in respect of:
- sale and promotional items;
- display items;
- used items (such as copybooks), worn or washed;
- items that are defective due to improper use; and
- custom-made items;
END THE ORDER REQUEST WITH US
You may end the order request with us by sending us the following information at contact us;
(a) a clear photocopy of the invoice/receipt; and
(b) supporting photos (if any); or
(c) by visiting us with the product at our office in Hong Kong with the above information and documents.
PRICE AND PAYMENT
The price of the product is indicated on the order page(s) when you placed your order request. We take all reasonable care to ensure that the price of the product advised to you is correct.
You must make payment for products prior to the product delivery. You hereby agree that we are not responsible for any loss or damage arising from submission of false or inaccurate information.
If you think an invoice provided by us is wrong, please contact us.